PART A – INFORMATION ABOUT US
The Website is operated by Zymbia Interactive Technologies Pvt. Ltd (“We”). We may be reached at +91-9717356939 and our office is located at C2-C, Pocket-2, Flat Number 85, Janakpuri, New Delhi-110058, India
PART B - TERMS APPLICABLE TO CUSTOMERS
1. Registering as a Customer
In order to benefit from all the features of the Services available you will need to Sign-Up with us by filling the Sign-Up form. You will be asked to provide certain information about yourself including your name, contact details and vehicle information. You must ensure that the information provided by you is correct, complete and not misleading. You should also inform us promptly of any changes to the information that you have provided, by updating your details, so we can communicate with you effectively.
2. Provision of Services to Customers
Following Sign-Up, we will make certain services available to you free-of-charge. The services will include the ability to search Service providers for automotive repair or servicing work you need a Service provider to perform for your vehicle, ability to view detailed profile of Service providers and their services prices and ratings information and the ability to post feedback and ratings in relation to any Service provider you have used as a result of your use of the Website
You must only book a service if you have a genuine requirement for the work detailed to be performed. You must only post Feedback in relation to a Service Provider if you have used them as a result of your use of the website We are continually seeking to develop and improve the services we offer and so we reserve the right, at our absolute discretion, to make changes to any part of the service without notice.
3. Our Responsibilities to you
Although we have asked all users to use CaRPM responsibly, we cannot guarantee the accuracy, integrity or quality of any information you view or receive of Service Providers. This includes any information contained about details of Service Providers who are listed in our directory or quality of service you may receive from Service Providers you avail using CaRPM.
If you use CaRPM you also acknowledge and agree that information contained in any sections are intended to be indicative only and will not form the basis of a binding contract between you and any Service Provider. If you choose to instruct a Service Provider to carry out any work for you as a result of your use we strongly recommend that you conclude your own written agreement with them clearly detailing the work to be done and the price to be paid. We will not be a party to any agreement or contract which you conclude with a Service Provider as a result of your use of CaRPM.
PLEASE NOTE: We (Zymbia Interactive Technologies Pvt. Ltd) will not under any circumstances have any responsibility to you or liability to you for the performance or quality of any work which you ask any Service Provider to carry out.
PART C – TERMS APPLICABLE TO Service Providers
1. Registering as a Service Provider
In order to benefit from all the features of CaRPM available to Service Providers you will need to register with us. You will be asked to provide certain information about your business including your business name and contact details, services and pricing, working hours, location details. You must ensure that the information provided by you on registration is correct, complete and not misleading. You should also inform us promptly of any changes to the information that you provide, by updating your details, in order that we may communicate with you effectively.
2. Provision of the Services to Service Provider
Following registration, we will make certain services available to you. The services will include the ability to include details of your business in our website, the ability to view or receive details of Customer Service bookings which have been posted by Customers and the ability to accept bookings and share service status updates with Customers. Full details of the services available to Service Providers on our Website will be published on our Website from time to time. We are continually seeking to develop and improve the services we offer and so we reserve the right, at our absolute discretion, to make changes to any part of the service without notice.
3. Our Responsibilities to you
4. Your Responsibilities
PART D – GENERAL TERMS APPLICABLE TO ALL USERS
1. Passwords and Security
If you register to use CaRPM Services you will be given a username and password. You must keep your ID confidential and must not disclose it or share it with anyone. You are responsible for preventing unauthorised use of your ID.
2. Acceptable Use Policy
The Services allow registered users to create, edit and submit material for inclusion on or transmission via CaRPM, including (without limitation) by creating Service Provider profile, posting service bookings, responding and updating status of bookings and posting ratings feedback for automotive services. Whilst we do not seek to monitor or control the submission of information, we do reserve the right to delete, move and edit any Material submitted where (in our absolute discretion) we consider it prudent or necessary to do so.
You agree to comply with all applicable laws and regulations when using CaRPM. You are solely responsible for all Material you submit for inclusion on or transmission via CaRPM. You must ensure that all Material you transmit is lawful and honest. In particular you must not post or transmit any Material that:
>> is fraudulent, dishonest or misleading;
>> is unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable or breaches any laws;
>> encourages conduct that constitutes a criminal offence, gives rise to civil liability or otherwise breaches any applicable laws, regulations or code of practice;
>> infringes the copyright or other rights of any third party;
>> is technically harmful (including, without limitation, computer viruses or other malicious software or harmful data).
By submitting Material to us you are granting us a royalty-free, non-exclusive licence to use, reproduce, modify, translate, make available and distribute the Material on or through CaRPM for the purpose of operating Services
Whilst we endeavour to ensure that the information available on or through CaRPM is correct, up to date and accurate we do not warrant the accuracy and completeness of such material. In particular (but without limitation), CaRPM permits you to access and receive information supplied by third parties. The third parties submitting this information are responsible for ensuring that material submitted is accurate and complies with relevant laws and codes. We will not be responsible to you for the conduct of any such third party or for any error or inaccuracy in any material they supply.
Although we aim to offer you the best service possible, we make no promise that Services will meet your requirements. We cannot guarantee that Services will be fault free or continuously available. Your access to CaRPM may occasionally be restricted to allow for repairs, maintenance or the introduction of new features.
To the fullest extent permitted by law, we exclude all liability to you for any damage to property, loss of profit, loss of opportunity, loss of earnings, loss of anticipated earnings or loss of data or for any indirect or consequential losses howsoever arising out of your use of CaRPM or any fault or problem relating to or any content received via CaRPM.
5. Termination of Services
You may cancel your registration at any time by informing us in writing. If you do so you must stop using The Services.
The suspension, cancellation or termination of your registration and your right to use The Services shall not affect either party’s statutory right or liabilities.
6. Intellectual Property
Unless otherwise stated, the copyright, database right and other intellectual property rights in CaRPM (including without limitation all content, materials and technology used or appearing or transmitted through it) belongs to us or our licensors. All rights are reserved.
7. Privacy and Cookies
All notices shall be given to us via email, or to you at either the email or postal address you provide.
9. Applicable Law
These Terms and Conditions will be subject to the laws of Bangalore India and the courts shall have jurisdiction to resolve any disputes between us.